Privacy Policy
Effective Date: January 1, 2026
At Hodges Insurance Agency (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information obtained through our website, communications, and insurance-related services.
1. Information We Collect
We may collect personal information including but not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Insurance-related details
- IP address
- Browser and device information
- Communication preferences
We may also collect non-personal data such as:
- Website usage statistics
- Device identifiers
- Cookies and analytics data
2. How We Use Your Information
We use collected information to:
- Provide insurance quotes and services
- Respond to inquiries
- Process requests
- Improve customer service
- Maintain website security
- Send service updates
- Conduct internal analytics
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and analytics tools to improve user experience and website performance. Users may disable cookies through browser settings; however, some features may not function properly as a result. We use cookies solely to enhance your experience and do not use them to collect sensitive personal information.
4. Information Sharing
We do not sell your personal information to third parties. We may share information only with:
- Insurance carriers for the purpose of obtaining quotes and binding coverage
- Licensed service providers who assist in our business operations
- Legal authorities when required by law, court order, or governmental regulation
- Technology vendors supporting our website and communication systems
All third parties with whom we share information are required to maintain the confidentiality and security of your data in accordance with applicable law.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure. These safeguards include encrypted communications, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply endorsement by Hodges Insurance Agency.
7. Data Retention
We retain personal information only as long as necessary for legitimate business, legal, compliance, and operational purposes. When information is no longer required, we take reasonable steps to securely destroy or anonymize it. The specific retention period for your information may vary depending on the nature of the data and applicable regulatory requirements.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information, subject to certain exceptions
- Update your communication preferences at any time
- Opt out of certain types of data processing
To exercise any of these rights, please contact us using the information provided in Section 11 below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us immediately and we will take steps to remove that information from our records.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the effective date at the top of this policy. Your continued use of our website following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: